Technical staff on site

On-site technical staff refers to professionals who work directly in the facilities of a company or organization. These employees are responsible for various technical tasks and ensure that the IT infrastructure functions smoothly. Here are some key points about the tasks, requirements and qualifications of on-site technical staff:

Tasks

Installation and configuration:
- Setting up and configuring hardware and software.
- Assisting in the implementation of new technologies.
Maintenance and support:
- Performing regular maintenance of systems and equipment.
- Troubleshooting technical problems on-site.
- Assisting users with technical queries.
Monitoring:
- Monitoring system performance and ensuring operational readiness.
- Performing security audits and -updates.
Documentation:
- Keeping records of work carried out and changes made.
- Documentation of installations and configurations.
Training:
- Training employees in the use of new systems or software.

Requirements

Technical knowledge:
- In-depth knowledge of network technologies, hardware and operating systems.
- Experience with common software applications and -tools.
Problem-solving skills:
- Ability to quickly diagnose and resolve technical issues.
- Analytical thinking to identify causes and solutions.
Communication skills:
- Clear communication with co-workers to convey technical information in an understandable way.
- Ability to work as part of a team with other IT professionals.

Qualifications

Education: Training in a technical profession, for example as an IT specialist or a comparable qualification.
Experience: Practical experience in technical support or a similar role is often preferred.
Certifications: Additional certifications, e.g. in network technologies or specific software solutions, can be an advantage.

On-site technical staff are crucial to the daily operations of a company, as they ensure that all technical systems work efficiently and reliably.

Apply for this position

Application form